WHERE TALENT MEETS OPPORTUNITY

Summary

We are seeking a proactive and detail-oriented HubSpot Specialist with expertise in HubSpot. The ideal candidate will have 3 to 5 years of experience in CRM management. The role will involve supporting multiple departments, including Sales, Marketing, and Finance, ensuring optimal CRM operations, data accuracy, and adherence to Standard Operating Procedures (SOPs).

Key Responsibilities

• Lead Management: Handle inbound leads from sources such as forms, chats, emails, and ads, ensuring data accuracy and addressing any inconsistencies.
• Data Hygiene: Regularly audit and update the CRM database, manage duplicate records, and ensure all essential fields are correctly filled.
• SOP Compliance: Enforce CRM standards, ensuring proper naming conventions and adherence to established SOPs.
• SOP Creation: Understand various companies’ requirement and processes and subsequently create, test, and execute new SOP’s/ workflows/ automations, if required.
• Reporting: Create and maintain dashboards and reports for various teams, including leadership.
• Workflow and Automation: Build and maintain workflows to enhance process efficiency within HubSpot.
• Data Import and Management: Clean and import offline data, ensuring accuracy and proper data associations.
• Monitoring & Best Practices: Track outbound calls and ensure adherence to SOPs, identifying violations and best practices.

Departmental Support

• Sales: Customize lead journeys, track communication logs, and manage analytics dashboards.
• Marketing: Implement complex workflows, integrate forms, and analyze marketing activity leads.
• Finance: Manage CRM-related finance activities, including invoice and contract management.

Desired Qualifications

• Experience: 3 to 5 years of HubSpot CRM experience.
• HubSpot Expertise: Proficiency in HubSpot Marketing Hub Enterprise and Sales Hub Professional.
• Certifications: Active certifications in HubSpot Marketing Software and HubSpot Sales Software are required.
• Organizational Skills: Strong organizational abilities for managing CRM objects, sequences, snippets, and access controls.
• Attention to Detail: Excellent focus on data accuracy and strict adherence to SOPs.

Skills and Competencies

• Strategic Planning: Ability to develop and implement comprehensive marketing plans that align with business objectives.
• Campaign Management: Experience in managing multi-channel marketing campaigns, including digital, social media, email, and traditional marketing channels.
• Analytical Skills: Proficiency in analyzing marketing data and metrics to measure performance and ROI, and to make data-driven decisions.
• SEO and SEM: Strong understanding of search engine optimization (SEO) and search engine marketing (SEM) practices.
• Content Creation: Ability to create or oversee the creation of engaging content for various platforms.
• Project Management: Strong organizational skills and the ability to manage multiple projects simultaneously.
• Budget Management: Experience in managing marketing budgets and ensuring cost-effective strategies.
• Communication Skills: Excellent verbal and written communication skills for creating reports, presentations, and marketing materials.
• Team Collaboration: Ability to work collaboratively with cross-functional teams, including sales, product development, and customer service.
• Technical Proficiency:
  • Marketing Tools: Proficiency in using marketing automation tools (HubSpot is mandatory) and analytics platforms (e.g., Google Analytics, AHREF is a bonus).
  • Design Tools: Basic understanding of design tools such as Adobe Creative Suite (Photoshop, Illustrator) can be advantageous.
• Personal Attributes:
  • Meticulous Planning: The person should showcase an ability to plan and execute scheduled activities.
  • Creative Thinking: Innovative and creative approach to marketing challenges.
  • Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all marketing materials.
  • Results-Driven: Strong focus on achieving measurable results and continuous improvement.

Skills and Competencies

• Role Description: We are seeking a highly motivated and detail-oriented Junior Digital Marketer to join our team in Bangalore. As a Junior Digital Marketer, you will play a crucial role in supporting the development and execution of digital marketing strategies to drive brand awareness, engagement, and lead generation. This role is perfect for someone who is eager to learn, has a passion for digital marketing, and is looking to grow within a dynamic environment.
• Key Responsibilities:
  • Support Campaign Management: Assist in the planning and execution of multi-channel digital marketing campaigns, including social media, email marketing, SEO, and SEM.
  • Content Creation: Help create engaging content for various digital platforms, including social media posts, blog articles, email newsletters, and more.
  • SEO & SEM Optimization: Support the implementation of SEO and SEM strategies, including keyword research, on-page optimization, and monitoring of search engine performance.
  • Analytics & Reporting: Assist in tracking and analyzing digital marketing metrics using tools like Google Analytics. Prepare reports on campaign performance and provide insights to optimize future efforts.
  • Social Media Management: Help manage social media accounts by scheduling posts, monitoring engagement, and responding to comments and messages.
  • Email Marketing: Assist in the creation and distribution of email campaigns, ensuring that they are aligned with marketing goals and best practices.
  • Collaboration: Work closely with the marketing team and other departments to ensure that digital marketing efforts are integrated and aligned with broader business objectives.
  • Budget Tracking: Help monitor the marketing budget, ensuring that all activities are cost-effective and within budget.
• Qualifications:
  • Experience: 1-3 years of experience in digital marketing or a related field.
  • Education: Bachelor’s degree in marketing, Digital Marketing, or a related field.
  • Technical Skills: Familiarity with marketing automation tools (HubSpot is a plus), Google Analytics, and basic understanding of SEO/SEM.
  • Content Skills: Strong ability to create and manage content across digital platforms.
  • Analytical Skills: Basic proficiency in analyzing marketing data and using it to drive decision-making.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
  • Creative Thinking: A proactive approach to problem-solving and a creative mindset.
• Personal Attributes:
  • Enthusiastic Learner: Willingness to learn and adapt to new digital marketing tools and techniques.
  • Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive team environment.
  • Attention to Detail: Meticulous in executing tasks and ensuring quality in all deliverables.
  • Results-Oriented: Focused on achieving measurable results and continuously improving performance.

Company Description

• We are seeking a dedicated Event Operations Executive to join our team in Bengaluru, India. This is a full-time, on-site role where you will be responsible for the seamless coordination and execution of our conferences, exhibitions, training programs, and meetings. You will play a key role in ensuring that all aspects of our events run smoothly, from logistics and vendor coordination to budget management and attendee experience.

Key Responsibilities:

• Event Logistics Coordination: Organize and manage all logistical aspects of events, including venue setup, equipment arrangements, and attendee registration processes.
• Vendor and Supplier Management: Coordinate with vendors, suppliers, and service providers to ensure timely delivery and quality of event-related services.
• Budget Management: Assist in managing event budgets, ensuring cost-effective solutions without compromising on the quality of the event.
• Onsite Event Execution: Oversee the on-site execution of events, ensuring everything runs according to plan and troubleshooting any issues that arise.
• Attendee Experience: Ensure a positive experience for all event attendees by maintaining high standards of customer service and addressing any concerns promptly.
• Post-Event Reporting: Compile and present post-event reports, including feedback analysis and budget reconciliation.

Qualifications:

• Strong organizational and multitasking skills: Ability to manage multiple events simultaneously.
• Excellent communication and interpersonal skills: Capable of working effectively with internal teams, vendors, and clients.
• Ability to work under pressure: Able to meet tight deadlines.
• Keen attention to detail and strong problem-solving abilities.
• Previous experience: In event planning or operations is a plus.
• Proficiency in Microsoft Office Suite.
• A bachelor’s degree: In Event Management, Hospitality, or a related field is preferred.

Position Overview:

• We are seeking a dynamic and experienced Conference Producer to join our team in Bengaluru, India. The ideal candidate will have a strong background in B2B events, with the ability to research, develop, and deliver high-quality, innovative conference agendas for Tradepass’s global events. This role involves identifying and recruiting industry-leading speakers, ensuring the marketability and commercial viability of each conference, and supporting the company’s growth and revenue goals. The Conference Producer will work closely with senior leadership and cross-functional teams to ensure the success of our events.

Key Responsibilities:

• Agenda Development: Research and produce high-quality, innovative agendas for global conferences, utilizing in-depth phone and desktop research of key subject areas.
• Industry Research: Stay updated on market trends and industry-related topics to ensure the content remains relevant and engaging for our audience.
• Speaker Recruitment: Source, select, and secure participation from high-level industry experts through research, networking, and leveraging existing contacts.
• Project Ownership: Take full ownership of each event from a content perspective, ensuring adherence to deadlines and schedules while working closely with cross-functional teams.
• Content Creation: Develop all content-related materials for events, including brochures, websites, direct mail, and email campaigns.
• Social Media Engagement: Actively participate in social media activities related to events, particularly on platforms like LinkedIn and Twitter, to nurture a community and promote the events.
• Onsite Event Delivery: Ensure meticulous onsite execution of conferences, maintaining exceptional customer standards, once physical events resume.
• Sales and Marketing Input: Provide input for sales and marketing strategies by identifying potential sponsors, supporters, and media partners.
• Portfolio Development: Contribute to portfolio growth by generating topics for future programs, conducting due diligence, and assisting in the development of new ideas.
• Relationship Building: Develop and maintain relationships with industry stakeholders and build communities around the events within the portfolio.
• Process Improvement: Collaborate with other departments to ensure efficient and effective processes, suggesting new procedures where necessary.
• Product and Service Enhancement: Work with senior management to grow and enhance the product and service offerings across the portfolio, maintaining market leadership.

Qualifications:

• Minimum of 2 years of experience: In conference production, preferably in a B2B events environment.
• Proven experience: In creating editorially powerful, well-written programs with innovative and interactive formats across a range of topics.
• Bachelor’s Degree: In a relevant field.
• Project Management: Ability to manage multiple projects simultaneously and deliver on time.
• Communication Skills: Excellent communication and interpersonal skills, both written and verbal.
• Attention to Detail: High level of accuracy and attention to detail.
• Organizational Skills: Strong organizational and time management skills.
• Industry Awareness: Awareness of the latest technologies and industry trends.
• Target and Deadline-Driven: With strong networking skills.
• Market Understanding: Ability to quickly understand a market, identify relevant topics, and recruit appropriate speakers.

Responsibilities Include

• Possess a working understanding of B2B conference sponsorship, or event sales, ideally in the technology sector
• Identify the most incredible companies around the world to partner with through exciting and unique proposals
• To sell sponsorship opportunities to both new and existing clients
• To manage the sale from lead generation to on-site delivery
• Keeping up to date with current market trends and competitor activity
• Be confident and creative with bespoke proposals that directly relates to the client’s needs, think outside the box to generate ideas that may not be offered at traditional event organisers
• To develop, maintain and expand relationships with clients across the globe
• Provide accurate weekly and monthly sales forecast
• Making sure sales pipeline is accurately recorded and updated on the CRM
• To achieve set KPIs and sales targets within timelines
• Create a positive working environment within the team where individuals can help each other prepare proposals and secure deals
• Excellent negotiation skills and the ability to network with senior industry leaders
• Customer-focused & ability to simultaneously manage multiple projects
• Strong sense of urgency and results oriented
• Driven as an individual, but passionate about being part of a team

Eligibility Criteria

• Attention to detail & Time management
• Communication – excellent written and verbal English
• Ability to work under pressure and deadlines
• Self-motivated & Proactive
• Good team working ethics & Goal-oriented
• Coming up with creative and valuable ideas
• Strong analytical and critical thinking skills
• Enthusiasm and a collaborative mind set

Responsibilities Include

• Understand company vision and design aesthetics, helping drive a consistent design sensibility across all events
• Creation of design concepts for our websites, internal communications, and social media platforms
• Designing event marketing collaterals like brochures, agenda as well as print materials (brochures, standees, onsite branding materials)
• Create site plans & floor plans closer to the event
• Create site plans & floor plans closer to the event
• Maintain appropriate documentations for each conference
• Ensure completion of design elements by deadline

Eligibility Criteria

• 0-1 years of experience in B2B events industry
• Engaging with stakeholders at a C-Level
• Computer literate and proficient in the use of Microsoft Office
• Demonstrate fluency in both written and spoken English
• Excellent communication skills and telephone manner
• Highly motivated, ambitious and constantly striving for excellence and success
• Customer focused and know how to build and maintain relationships
• Self-motivation/drive with a work-ethic based on never giving up.

Responsibilities Include

• Your primary job function is to get registrations over the telephone for the events you are assigned to
• To research new leads and follow up existing leads
• To maximise sales time by effectively targeting the correct clients, their role, and their companies
• To generate maximum footfall on any event you are selling
• To work within a team environment towards team goals
• To meet or exceed personal targets, revenue targets and call time rates
• You will be traveling to certain events and meet clients face-to-face
• To convince the prospects of the benefits of attending our event

Eligibility Criteria

• 0-1 years of experience in B2B events industry
• Engaging with stakeholders at a C-Level
• Computer literate and proficient in the use of Microsoft Office
• Demonstrate fluency in both written and spoken English
• Excellent communication skills and telephone manner
• Highly motivated, ambitious and constantly striving for excellence and success
• Customer focused and know how to build and maintain relationships
• Self-motivation/drive with a work-ethic based on never giving up.

Position Overview:

• We are looking for a motivated and detail-oriented Junior Conference Producer to join our team in Bengaluru, India. This role is ideal for someone early in their career, with a passion for B2B events and a strong interest in research, project management, and content development. As a Junior Conference Producer, you will assist in creating high-quality, innovative conference agendas, recruiting industry speakers, and ensuring the smooth execution of Tradepass’s global events.

Key Responsibilities:

• Agenda Assistance: Support the research and development of high-quality, innovative agendas for global conferences through in-depth phone and desktop research of key topics.
• Industry Research: Stay informed on market trends and industry-related topics to contribute to relevant and engaging content for our audience.
• Speaker Recruitment Support: Assist in sourcing, selecting, and securing participation from industry experts by supporting research and networking efforts.
• Project Coordination: Help in the coordination of event projects, ensuring deadlines and schedules are met while working closely with cross-functional teams.
• Content Development: Assist in creating content-related materials for events, such as brochures, websites, direct mail, and email campaigns.
• Social Media Engagement: Participate in social media activities related to events, particularly on platforms like LinkedIn and Twitter, to help promote the events.
• Onsite Event Support: Provide support in the onsite execution of conferences, maintaining high customer service standards once physical events resume.
• Sales and Marketing Support: Contribute to sales and marketing strategies by assisting in the identification of potential sponsors, supporters, and media partners.
• Portfolio Development Assistance: Help in generating topics for future programs and contribute to the development of new ideas for expanding the event portfolio.
• Relationship Building: Assist in maintaining relationships with industry stakeholders and help build communities around the events within the portfolio.

Qualifications:

• 1-2 years of experience in conference production, preferably in a B2B events environment.
• Basic understanding of creating and developing conference agendas.
• Bachelor’s Degree in a relevant field.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Good communication and interpersonal skills, both written and verbal.
• Attention to detail and a high level of accuracy.
• Eagerness to learn and adapt in a fast-paced environment.
• Interest in the latest technologies and industry trends.
• Ability to work collaboratively within a team and support senior producers.